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Terms of Service

Last updated: 6/30/2025

1. General Terms
  • The Client must provide clear and detailed instructions, references, and expectations before work begins
  • Commissions are for personal use unless otherwise agreed upon. Commercial rights require an additional fee
  • The Artist retains the right to post the commissioned work in portfolios, social media, or promotional materials unless the Client has requested confidentiality
2. Payment & Pricing
  • All commissions require 50% payment at the start of your project and the rest at the end of your ticket, just before we hand you our product
  • Prices are subject to change based on complexity, usage rights, and demand
  • Payments are accepted through Paypal only
  • Refunds are only granted under specific conditions (see Section 5: Refund Policy)
3. Process & Revisions
  • The Artist will provide progress updates at specific milestones (e.g., sketch, linework, coloring)
  • The Client is entitled to 1 day free revisions during the process. Additional revisions may incur extra charges
  • Once final approval is given, further changes will not be made unless under special circumstances and may require additional payment
4. Deadlines & Delivery
  • Estimated completion times vary based on commission complexity and queue position. Deadlines must be discussed in advance
  • If the Client requires expedited work, rush fees may apply
  • Completed commissions will be delivered in digital format unless otherwise specified
5. Refund Policy
  • Full refunds are available only if the Artist has not started the commission
  • Partial refunds may be given depending on the progress of the work
  • No refunds will be issued once the commission is completed and delivered
  • Cancellation can be issued, but only half of the upfront payment will be refunded to you
6. Usage Rights & Copyright
  • The Artist retains full copyright of the commissioned work unless explicitly transferred via contract
  • The Client may use the commissioned work for personal purposes but may not resell, reproduce, or alter it without permission
  • Commercial use must be discussed separately, and additional fees apply
  • The Client may not use the commissioned work for AI training, NFTs, or cryptocurrency-related purposes
7. Contact & Communication
  • The Artist will communicate via commission ticket made when making the deal
  • The Client is expected to respond to inquiries within a reasonable timeframe to avoid project delays
8. Agreement

By commissioning Cloud Studio, the Client acknowledges that they have read, understood, and agreed to these Terms of Service. Any violation of these terms may result in commission termination without refund.

9. Usage Rights & Copyright

Our Policy may change from time to time. Any changes will be posted here immediately, no matter how small the changes are. Please check periodically for our Policy changes as you do not want to miss any of them.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

support@cloudstudios.org